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Important Announce: Increase in Microsoft and LS Retail Maintenance / Enhancement

We hope this letter finds you well. We are writing to inform you about some upcoming changes to the Microsoft and LS Retail Maintenance/Enhancement Plans and pricing that will take effect from October 1, 2023.

Enhancement Plan Fee Increase:

As per LS Retail and Microsoft’s recent announcement, the Enhancement Plan fee for on-premises licenses will be increased by one percentage point (+1%) starting October 1, 2023. This increase will apply to both new purchases and existing renewals of on-premises licenses.

Dynamics On-Premises Enhancement Plans (EP):

Microsoft and LS Retail aim to modernize the Dynamics on-premises business by removing barriers inhibiting cloud adoption and migration. There is also an effort to improve the harmonization of online and on-premises pricing while ensuring customer choice of deployment topology.

We value your partnership with us and are committed to providing the best services and solutions to support your business needs. Unfortunately, these changes are out of control. If you have any concerns or require further information, please feel free to reach out to us.

Thank you for your attention to this matter.


Hector Negron

CEO / Founder / Chief Transformation Officer

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