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Retail Reinvented: Enhancing Customer Experience with Business Central
Retail Reinvented: Enhancing Customer Experience with Business Central

Retail Reinvented: Enhancing Customer Experience with Business Central

Time & Location

Apr 25, 2024, 10:00 AM – 11:15 AM EDT

Microsoft Teams

About the event

Agenda: The retail landscape is evolving, and customer experience is at the forefront. Delve into how Business Central transforms retail operations, creating a unified commerce platform to deliver seamless and personalized experiences. Additional Points: - Implementing loyalty programs and leveraging customer insights for targeted marketing. - Utilizing POS integration to synchronize inventory across all sales channels. - Enhancing customer service with real-time order status and communication.

 To get enrolled for free, please note the following terms, conditions, and steps: 

  • Our sessions are NOT a sales activity. We aim to share functionalities that help you become efficient when using the solution.
  • RSVP per individual is required.  Seats/connections are limited.  Confirmations will be on a first-come, first-serve basis.  More than one person per company is allowed.
  • Please email for any questions.  Note that you can now register online with the link under each class.
  • Versions of the IT solutions that we are using for training may vary.  Optimus conducts training to generically cover the current and past 2 versions of the ERP or CRM system.  If you have any questions, contact to confirm the version included in the training.
  • Students will be trained by senior Optimus consultants/instructors or invited industry experts to teach the usage of a particular functionality or business concept.
  • If a course is for software, it is meant to be used in live client system environments or for customers who may try and activate functionality internally by their staff.  The training is not meant for customers in the middle of an implementation.
  • This course is not going to SUBSTITUTE a training of an action in progress implementation or project
  • A client who takes 10 training per year saves USD 4,500.  This ROI is calculated assuming a client would pay 3 hours (1 prep and 2 execution) in consulting fees at regular rates for such a course.

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